Dairy Processing - September/October 2023 - 58
SUPPLY CHAIN
There's a lot that can only
happen if we're jumping in and
providing our own perspective of
what we've experienced. "
Becky Rasdall, International Dairy Foods Association (IDFA)
process or service will perform before it is implemented in the
real world.
THE RISE OF E-COMMERCE
Retailers whose online sales increased during the COVID-19
pandemic also experienced pressure on supply chains.
" I think everybody knows that over the past few years during
COVID, e-commerce grew exponentially, " said Shelly Nirvelli,
vice president, business development - packaging solutions for
North America, DHL Supply Chain, Westerville, Ohio, during a
presentation at Pack Expo Las Vegas in September. " We weren't
expecting it. And we weren't sure if those levels were going to
stay as high as they were. But what we are actually seeing is that
e-commerce levels have actually stayed fairly high. And because
of that, we really had to be able to adjust the packaging supply
chain to be able to account for that. "
An e-commerce format is something that increased and is
expected to continue to increase over time, Nirvelli said.
" We do not expect levels to come way down, " she said. " We
really had to make some adjustments to ensure that we can
incorporate e-commerce into the normal business operations,
because it's become so relevant to the industry as well. "
Enhancing the resilience of the food supply chain is an
ongoing process that requires collaboration between suppliers
and stakeholders, investment in infrastructure and technology,
and a proactive approach to identifying and mitigating risks.
" One thing that seems obvious from feedback from members'
'lessons learned' would be to just demand good business
practices from those you're partnering with in the supply chain, "
Rasdall said. " There's a lot of ongoing longer-term initiatives
aimed at keeping this situation from repeating that can be joined
at a broader level that's across the whole supply chain. "
58 SEP-OCT 2023 | DAIRYPROCESSING.COM
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Dairy Processing - September/October 2023
Table of Contents for the Digital Edition of Dairy Processing - September/October 2023
Dairy Processing - September/October 2023 - Intro
Dairy Processing - September/October 2023 - 1
Dairy Processing - September/October 2023 - 2
Dairy Processing - September/October 2023 - 3
Dairy Processing - September/October 2023 - 4
Dairy Processing - September/October 2023 - 5
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