Dairy Processing - January/February 2023 - 41

If we don't have the people to
get the inputs in, get the product
made and get the finished product
out to the consumer, we won't have
customers. "
Michael Dykes, International Dairy Foods Association (IDFA)
More solutions are coming with an overall focus on
including more diversity in the workforce.
The Hershey Company, Hershey, Pa., implemented a " Say
Hola " program at its plant in Hazleton, Pa., using bilingual
trainings, signs and resources to integrate both English
and Spanish-speaking employees. As a result, the company
has reported an increased retention rate and found more
experienced candidates applying for jobs. After nearly a year
of the program, more than 90% of the facility's recruitment
classes had the desired level of experience compared with
50% before the program.
The IDFA also is leading a diversity, equity and inclusion
effort alongside its membership, as well as a program
centered on women in the dairy industry.
" All companies are recognizing that we need to make sure
we have a diverse workforce so we can attract and retain
talent from across the spectrum, " Dykes said.
HIRING FOR THE FUTURE
A new approach to hiring also will be needed going forward.
Coble said expectations are shifting. Employers used to be
able to hold out for the most impressive candidates, but that's
not always possible today.
Coble said Schreiber Foods has always looked to hire not
strictly based on experience. Rather, the company considers
work ethic and willingness to learn as valuable traits, which is
becoming increasingly important in today's environment.
" It used to be there was such a danger of hiring someone
who was not a good fit and you had to deal with it, " he said.
" Now the bigger danger is not making an offer to someone
who potentially would have made it and stayed on. "
™
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DAIRYPROCESSING.COM | JAN-FEB 2023 41

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Dairy Processing - January/February 2023

Table of Contents for the Digital Edition of Dairy Processing - January/February 2023

Dairy Processing - January/February 2023 - Intro
Dairy Processing - January/February 2023 - 1
Dairy Processing - January/February 2023 - 2
Dairy Processing - January/February 2023 - 3
Dairy Processing - January/February 2023 - 4
Dairy Processing - January/February 2023 - 5
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